CALL: (07) 46 344 448
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Privacy Policy

1. Introduction

Welcome to JFAV (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.jfav.com.au) and use our services. By accessing or using our site, you agree to the practices described in this policy.

2. What Information We Collect

We may collect the following types of information:

  • Personal Information
    • Name
    • Email address
    • Postal address (if applicable)
    • Telephone/mobile number (if provided)

  • Usage Data
    • IP address
    • Device type, browser type, operating system
    • Pages visited, time spent, referral/exit pages
    • Date and time stamps of access

  • Cookies & Tracking Technologies
    We use cookies, web beacons, tracking pixels, and similar tracking technologies to collect usage data and to enhance your user experience.

  • Other Information
    Information you voluntarily provide (e.g. in contact forms, registrations, surveys, or when you communicate with us).

3. How We Use Your Information

We may use your personal and usage data for the following purposes:

  • To provide, operate, maintain, and improve our website and services

  • To process and respond to your inquiries and requests

  • To send you communications (newsletters, marketing or promotional materials), if you have opted in

  • To personalise external content (e.g. ads) and tailor user experiences

  • To monitor and analyse usage and trends to improve user experience

  • To ensure security, prevent fraud and abuse

  • To comply with legal obligations

4. Disclosure of Your Information

We may share your information under certain circumstances, including:

  • Service providers and business partners who assist us in operating the website, conducting our business, or analysing how we are used. They will have access only as needed to perform their functions, and are contractually obligated to keep information secure.

  • Legal obligations: if required by law (e.g., court order, subpoena), or to respond to lawful requests from public authorities.

  • Protection of rights: to protect our rights, privacy, safety, or property, or those of our users or others.

  • Business transfers: in connection with a merger, acquisition, asset sale, or bankruptcy proceedings (with notice to you, as required by law).

5. Cookies and Tracking Technologies

  • We use cookies to recognise you when you return to our website, remember your preferences, and track which pages you visit.

  • Types of cookies may include: strictly necessary cookies, performance cookies, functionality cookies, targeting/advertising cookies.

  • You may choose to disable cookies in your browser settings. Turning off cookies may affect the functionality of the site.

6. Data Security

We implement reasonable technical and organisational measures to protect the personal information we collect from unauthorised access, loss, misuse, or alteration. However, no internet or electronic system is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. International Transfers

If your information is transferred to, stored, or processed in a country other than your place of residence, your information will remain protected under this policy. We’ll ensure appropriate safeguards are in place (e.g. contractual terms, standard protections) as required by applicable law.

9. Your Rights

Depending on where you are located, you may have the following rights:

  • The right to access, correct, update or request deletion of your personal information

  • The right to withdraw consent (where consent is the legal basis for processing)

  • The right to object to, or restrict, certain types of processing

  • The right to data portability

  • The right to lodge a complaint with a supervisory authority

10. Children’s Privacy

Our site is not intended for children. We do not knowingly collect personal information from children. If you believe we have collected it in error, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we’ll post the new version on this page, update the “Last updated” date, and (if required by law) notify users via email or site notice.

12. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of your rights, you can contact us:

JFAV
Email: admin@jetfix.com.au
Address: Building 37 Spitfire Street, Toowoomba Airport Qld 4350
Phone: (07) 46 344 448

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Privacy Policy